Vishal Gogia
Managing Director
Max Holidays India |
Max Holidays India (P) Ltd.
Allindiatravelinfo.com is an online business promotion unit of M/S Max Holidays India Pvt Ltd. which is one of the most professionally organized destination management companies in India. Backed by a multilingual, dedicated and highly experienced professionals from the Indian tourism industry Max Holidays India is a perfect stop for you for reserving all kind of travel service under one roof. Max Holidays India, through its websites gives the opportunity to the travelers to book and pay Hotels in India and India tour package directly through our extremely friendly and efficient team members, who plan a hassle free, well organized, enjoyable and one of the most memorable journeys for you, exactly as per your requirements.
The founder and head of the organization Mr. Vishal Gogia, himself carries a long and outstanding background from travel industry and he has always encouraged his team to take utmost care of every single traveler who invest not only their money but faith in us, while giving us the chance to arrange their India travel services. He says "Our mission is to be one of the leading destination management companies in India with strong commitment to the international travelers to deliver the best of the quality services. We aim to put India on the top list of the world's most proffered travel destinations. Through our network of websites and other publicity material we want to spread the information and awareness among the international travelers about the endless beauty of the nature, countless customs and dialects, hospitality, rich culture and thousand year old history, which makes India really Incredible."
Our Office - Branches - Associate Offices
Max Holidays having its head office at New Delhi and branches/associate offices at all majour tourist stations in India is equipped with state of the art technological requirements, for efficient and prompt services to its valuable customers. Regularly updated IT modules help us to stay abreast of the competitors, and provide zero error professional services. Ultra modern communication facilities ensure real time solutions and round the clock helpfor the travelers. Our tour division is comprised of well-experienced professionals with a proven track record in customer services. Apart from possessing professional qualification they are highly experienced in the field of tourism.
We Deliver ……..
With our experience, knowledge, creativity and ardor, we tailor all according to your needs. The gamut of our services include:
- Customized Travel Itinerary Planning
- Air Ticketing for virtually anywhere in India
- Coaches / Luxury Car Rental Services
- Hotel Bookings
- Domestic and International air ticketing
- Train Tickets & Passes
- Service of multilingual guides
- Special Arrangements for Indian folk dances and culturalprogrammes
- Personalized assistance on arrival & departure
Beyond the horizon …....
By carefully designing these "Journeys of the Heart", we allowyou to transcend beyond the mere sightseeing and experience for yourself the people, places and cultures you visit. We pride ourselves on leading journeys that enlighten, enchant and live long in your memory. Our mission is to set the standard of excellence with the implementation of our world-class tourism policy through the commitment of our people to pursue the common goal of making India the first choice for world travelers.
We overwhelm .……..
Because of our expertise in delivering unrivaled standards of quality and reliability, our guests come back to travel with us year after year - a testimony to our well-known reputation throughout the globe. We employ a highly qualified, professional staff, well versed with the complexities of travel and tourism trade which makes us a distinguished name in the industry.
Mode of payments...
- A Demand Draft / Payment Order issue in Indian Currency, favoring"Max Holidays India (P) Ltd." payable at Delhi may be sent to our Corporate Office as per the address mentioned in our contact list atleast 30 days prior to the date of start of the tour.
- The customer may send the money to us through Swift Bank Transfer to our bank account. In such cases a copy of bank activity report may kindly be faxed / e-mailed to us for our file records and further follow up with our banker. Customers are requested to be sure that the money must be remitted to our bank account atleast 30days prior to the delivery of the services until any flexibility authorized by Max Holidays India (P) Ltd. otherwise. While transferring the money to us kindly also make sure that all bank service charges are to be bared by the party transferring the money to us. Any difference in invoice value and received money has to be settled by the customer.
- The customers may use Secure Online Payments Gateway. In such cases the Bank service charges @ 5% for online transaction will be paid extra by the customer, over and above the invoice value, until included in our package cost otherwise.
- In special cases, if agreed by our personnel the balance amount can also be paid either in cash OR through Travelers Cheques upon arrival in India in US Dollars or any other foreign currency,acceptable by the banks in India. Incase the customer wish to make payment in Indian currency, a Money Exchange Certificate issued by any authorized Indian bank for equivalent amount will be required along with a copy of passport of the customer making payments to us.
Payment receipt and service vouchers...
A copy of the invoice, payment receipt will be sent to the customer through e-mail after final confirmation and payment process and an original copy of the same will be given to the customer along with other original travel service vouchers upon arrival in India. A copy of all service voucher (hotel and transport vouchers etc) will also be forwarded to the respective hotels and other service providers by our file handling executive for further tour arrangements. Incase the customer wish to receive the original travel documents by courier at any place outside the country, the courier expenses etc. will be bared by the customer and will be payable to us in advance.
Amendments / Extension in stay...
Incase of any changes in the tour or extension requested by the customer,after finalizing the tour, our confirmation to the customer will be subject to availability of the desired service. Customers are kindly requested to contact our office in Delhi for any amendments / extension to avail the benefits of our super saver offers.
Reconfirmation of hotel bookings...
As per the policy of the hotels in India, all hotel reservation are required to be reconfirmed by the agent / customer at least one week prior to check in date (incase of FIT) and six weeks prior (incase of Groups), failing which hotels reserve the right to release blocked accommodation and levy at least retention charges equal to one night room rent, which is payable by the customer making reservation through us. Neither we nor any of our representative take the responsibility to make any refund to the clients on behalf of the hotel or any other service provider for any cancellation charged by the hotel or any other service provider.
Cancellation and refunds...
Cancellation are required in writing through our fax no. 0091 11 27933452 or e-mail tours@maxholidays.com, atleast 30 days prior to the date of arrival incase of Individual trip and 45 days prior to the date of arrival incase of Group booking. As per the rule in India all payment refund will bemade in Indian Rupees only, as per the conversation rate prevailing at the time of refund. The following cancellation charges will levy.
- Before 45 days of arrival - 5% of the total tour cost
- From 45 days to 31 days - 10% of the total tour cost or one night retention (which ever is higher)
- From 30 days to 15 days - 20% of the total tour cost
- From 14 days to 03 days (72 hrs) - 50% of the total tour cost
- Less than 78 hours or No Show - No refund
In exceptional cases such as Luxury Train Bookings and peak season hotel/package reservation a separate cancellation policy is applicable which would be advised at the time of quotation or as and when required.
Refund for unutilized service...
We do not bear any responsibility for any refund after the completion of the tour, for any unutilized service like hotel bookings, transportation & meals etc. The refund requests for any unutilized service will be sent to the hotel and other service provider on behalf of the customer, after receiving the claim letter from them. After receiving the refund from the service providers the same will be forwarded to the customer at the earliest possible time. Usually this process of refund to the customer takes 2-4weeks after receiving the letter from customer.
Liabilities...
Max Holidays India (P) Ltd. and all its representative are committed to provide the best of their services to every customer. While offering any travel related service to the customer, we endeavor to ensure that all the information given by us on our website or through any other source or provided by our representative, are complete and accurate. We neither guarantee nor take any responsibility for the accuracy and completeness of the given information. We also do not take the responsible for any complaint/ dispute between the customer and any hotel. For any complaint, we request our customer to send us a written note in detail through fax OR e-mail as toenable us forward the same to the hotel for their clarification and further action on the same. We do not take any responsibility for any compensation due to any complaint and dispute between the client and the hotel.
Our packages and other rate offers are inclusive of the services specified in our contract sent to the customer during the course of correspondence.Service like monument/museum entry tickets, travel insurance, special services / parties, personal expenses etc. are not included in our offers until specified unless. Any additional expenses incurred during the tour dueto any unforeseen circumstances such as political closure, natural hazard,technical failure, flight delay / cancellation, sickness or any other unforeseen circumstances will be paid by the customer. Any additional tax introduced by the State/Central Govt. or any hike in diesel/petrol rate,museum/monument entry tickets, guide fee etc. incurred during the course of fulfillment of the tour, will be charged to the customer accordingly.
We do not take any responsibility for any loss, injury or damage to personor his/her property due to any natural reasons, accident, technical fault,strikes, riots, thefts, wars situation, civil disturbances, or any other reasons beyond our control
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